BoyxDoll is operated by Spring Owl Limited (春月堂馬有限公司), Business Registration Certificate No. 80169066-000-04-26-3. Registered business address: RM 510, 5/F THE CLOUD 111, TUNG CHAU ST, TAI KOK TSUI, HONG KONG. Contact: hello@boyxdoll.com.

Product pages focus on objective specifications such as material, dimensions, weight, structure, care, packaging, and available supplier documentation. Catalog size and brand-authorisation claims are not made without current evidence.

Only options listed on the relevant product page are available. Custom-made or personalised products may have cancellation and return restrictions, which must be shown before payment.

Material and safety statements are published only when supported by current supplier or laboratory documentation. Product listings should be checked for the exact material, care instructions, warnings, and available evidence.

Available destinations are shown at checkout based on the configured shipping options. Customers remain responsible for local purchase and import rules.

Online purchases are processed through Airwallex secure hosted checkout. Available payment methods depend on the shopper location, currency, and methods active on the BoyxDoll Airwallex account.

Refund eligibility depends on cancellation timing, customisation, hygiene seals, defects, evidence, applicable law, and the published Refund and Return Policy. A refund is not automatic for every purchase.

Follow the product-specific supplier instructions. In general, use only compatible cleaning materials, dry the product fully, keep it away from direct sunlight and sharp objects, and avoid prolonged pressure that may deform the material.